Privacy Policy

Effective Date: 01/07/2021

Last Updated: 01/09/2025

At Reboot Era Technologies (SMC-Private) Limited ("Company," "we," "our," "us"), duly incorporated under the Companies Act, 2017 (XIX of 2017), we value your privacy and are committed to protecting your data in line with Pakistani law and international best practices (GDPR-equivalent principles).

1Information We Collect

  • Registration Data: name, email address for account creation and service delivery.
  • Payment Data: processed securely via third-party providers (we do not store sensitive payment details).
  • Usage Data: collected via Google Analytics and similar tools including IP address, browser type, device information, and site behavior patterns.

2How We Use Data

We use your information to:

  • Provide and improve our services and user experience;
  • Process transactions securely through trusted payment providers;
  • Analyze service usage patterns and optimize performance;
  • Send important policy updates or service-related communications.

3Data Storage & Security

  • Data hosted securely on Hostinger servers with enterprise-grade security;
  • Regular security audits conducted by our cybersecurity expert;
  • Encrypted protocols (SSL/TLS) used for all data transmission;
  • Access controls and monitoring systems in place to prevent unauthorized access.

4Data Sharing

We may share limited data with:

  • Payment providers (for secure transaction processing);
  • Analytics providers (for performance monitoring and optimization);
  • Legal authorities if required by law or court order.

Important: We do not sell or rent personal data to third parties for marketing purposes.

5International Data Transfers

  • Data may be transferred to and processed in countries where our third-party service providers operate;
  • We ensure such transfers follow security measures aligned with GDPR-style standards and appropriate safeguards;
  • All international transfers are conducted with proper legal mechanisms in place.

6Your Rights

You have the right to:

  • Access your personal data and obtain copies;
  • Correct inaccurate or incomplete personal data;
  • Request deletion of personal data (subject to legal retention requirements);
  • Opt out of promotional communications at any time;
  • Data portability - receive your data in a structured format;
  • Object to processing in certain circumstances.

7Data Retention

We retain personal data only as long as necessary for:

  • Legal compliance and regulatory requirements;
  • Service delivery and customer support;
  • Dispute resolution and fraud prevention;
  • Legitimate business purposes as outlined in this policy.

8Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

9Contact Us

๐Ÿข Pakistan Office

Office #09, 2nd Floor, B13-D Commercial, Valencia Town, Lahore, Punjab, Pakistan
๐Ÿ“ง [email protected]
๐Ÿ“ž +92-331-889-5166

๐Ÿ‡ฆ๐Ÿ‡ช UAE Contact

๐Ÿ“ž +92 331 8895166

Questions About Your Privacy?

Our team is committed to transparency and protecting your personal information.

Contact Privacy Team